|Buyer||Real customer reviews|
5 Dec 2018 01:55
Perfect hair for me and it matches the texture of my relaxed blow dried out hair!
26 Nov 2018 08:39
The hair is super soft and looks like my real hair. I love it and it is very easy to attach and there is literally no tangling or shedding. However, I expected it to be more full or longer but I still love the hair❤️
26 Nov 2018 04:07
As equal. Very satisfied, surely the best
16 Nov 2018 08:49
The hair is nice and soft ! The communication was also amazing
11 Nov 2018 08:19
I ordered 18 inches. The store kept me informed throughout the process. So far, the hair that I have received is in great condition. I am pleased with the quality of the hair.I have enjoyed this hair. You really have to treat it like it is your natural hair and condition and motorize it properly. Loved it.
9 Oct 2018 14:09
Very satisfied with my order! The hair is beautiful and silky. I love them !
30 Sep 2018 03:13
I was very impressed and satisfied with my kinky straight ponytail. I love it. Hair was very full and soft ,few to no shedding and does not tangle at all.i wanna longer style so i pay price difference and got 20inch.I would most definitely order from this store again. Very good with communicating. Shipping was extremely quicker than I ever imagined. It arrived just one working day.I will be ordering more from the seller.
14 Aug 2018 04:12
This hair unit arrived in a prompt and efficient timely fashion, highly impressed with the quality and how much you can do with it. I have used this hair for a little over a month and went swimming it it more than a dozen times.And the store conmunication is great , will buy from them again !
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.